Shipping Policy

Shipping Policy – “Our Store”

Processing Time
Orders are processed within 1–3 business days. During high-demand periods, processing may extend slightly for quality and security verification.

Shipping Time
Standard delivery takes 6–12 business days, depending on your location.
Remote areas may require additional time.

Order Tracking
Once your order ships, you will receive an email with your tracking number.
If tracking is not yet active, please allow 1–3 business days for the carrier to update the information.

Multiple Packages
To ensure faster delivery, items in the same order may ship separately.
This does not affect your shipping cost.

Shipping Delays
While we aim to deliver on time, delays may occur due to:

  • Customs procedures

  • Weather conditions

  • Carrier issues

  • High demand seasons

These delays are outside our control, but we always monitor your shipment.

Incorrect Address
The customer is responsible for providing the correct shipping address.
We cannot reship or refund orders delivered to incorrectly provided addresses.

Lost / Stuck Packages
If your package shows “delivered,” but you did not receive it, please contact the carrier directly.
If an order is stuck in transit for more than 30 days, we will assist with a solution.

Customs Fees
Import taxes or customs fees (if any) are the customer’s responsibility.

If you need help with your order, contact us at “support@yourstore.com"

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